Shipping Policy
🚚 Shipping Policy
At Clutzen, we aim to ship your orders as quickly and smoothly as possible.
🕒 Order Processing Time
- Orders placed before 8:30 AM on working days (Monday to Saturday) are usually shipped on the same day.
- Orders placed after 8:30 AM, or on Sundays/Public Holidays, are shipped the next working day.
📦 Delivery Timeline
- Once dispatched, your order will be delivered within 5–7 working days, depending on your location.
- For remote or less accessible areas, delivery may take a bit longer.
Note: In rare situations such as strikes, natural disasters, or logistic delays, your order may be delayed. We will keep you informed if such situations occur.
🔍 Order Tracking
- As soon as your order ships, you’ll receive an email with your tracking link.
- You can also access tracking details anytime from your Order History page in your account.
- If you do not receive the email, please check your spam or promotions folder.
💸 Shipping Charges
- Free Shipping on all prepaid orders above ₹1499.
- A flat shipping fee of ₹50 applies on orders below ₹1499.
- Cash on Delivery (COD) orders incur an additional handling fee of ₹50 per 500 grams (approx. 2 t-shirts). The total COD fee is automatically calculated at checkout based on your cart weight.
📩 For any shipping-related questions or support:
Email us at business@clutzen.com